Privacy Policy

When you contact USM Precision Auto Detailing or request an appointment, you may provide your name, phone number, email address, vehicle information, service preferences, appointment date and time, and notes about your vehicle or requested work. We also receive a service address or other location information when you provide it to arrange a mobile appointment, including in a message or booking notes.

The current Book Now tool asks for your name, phone number, selected service, vehicle type and year / make / model, and requested date and time. Email, additional notes, and special requests are optional. Your selected add-ons are included in the request. Please avoid including sensitive information that is not needed to arrange a detail.

The booking tool holds your entries in the open page while you prepare and review the request. It does not automatically submit those entries to us or save them as a booking in a website account. Opening the text message prepares a request addressed to (619) 981-1811; we receive it only when you send it from your messaging app.

If you choose Copy Request, the request is copied to your device’s clipboard so you can paste it into a message. Your messaging app and mobile provider handle the message you send. The booking tool does not collect payment-card information or process payments.

Information you send helps us respond to inquiries, discuss a quote, assess vehicle condition and special requests, confirm availability, arrange the mobile service location, communicate about appointments or changes, and follow up on questions about your detail.

Your contact details let us reply, and your vehicle and appointment details help us prepare for the requested work. Providing an email address or service address does not change the fact that a booking request still needs our confirmation.

Information you send by text or email is handled through the messaging or email services used for that communication. Messages can contain contact details, service addresses, appointment arrangements, and information about your vehicle.

The website also has quote-request processing that stores submitted contact and vehicle details, the requested service, an optional message, and supplied photo links, and prepares an email notification to our business email address. This is separate from the current Book Now text-message tool. Email delivery systems may retain queued messages and delivery records as part of processing notifications.

Service providers involved in website hosting, quote-request storage, email delivery, or text messaging may process information as part of providing those services. For example, a sent booking text passes through messaging services, and a website quote notification contains the details submitted for that request. These are not processes performed solely within the website page.

The homepage includes an embedded Google map and uses externally hosted fonts and media. Loading these resources connects your browser to their providers, which may receive technical request information such as your IP address. If you follow links to Google, Instagram, TikTok, or another third-party service, that service’s privacy practices apply to your interaction there.

The current booking tool keeps entries in the page until you choose how to send them, rather than automatically saving every completed form. Website quote processing checks submitted field formats and lengths before recording a request. These describe how the website works; they are not a guarantee that communications or stored information are risk-free.

No website, email, or text-message service can promise absolute security. Do not send passwords, full payment-card details, or unrelated sensitive information through booking notes or messages. Information sent to us may remain in the communication and service systems used to handle your request. This policy does not promise a fixed deletion schedule or claim that closing the website deletes messages you have already sent.

You can choose not to provide optional information, review the prepared booking request before sending it, or contact us directly instead. Without the contact, vehicle, and location details needed for an appointment, we may not be able to arrange the requested service.

Contact us if you want to ask about information you have provided, correct appointment or contact details, or request access to or deletion of information. Describe your request without sending unnecessary sensitive details. We may need enough information to identify the relevant communication and confirm that the request concerns you. We will review the request, including any applicable legal requirements and limitations of the services holding the information; this page does not guarantee deletion of every provider’s records.

We will post changes on this page with an updated effective date when the practices described here change. Review this policy when submitting a new request, and contact us if you have questions about how your information is used.